Tag Archives: Organizational culture

Healthy corporate culture lets strategy execute. Amen.

Positive corporate cultures naturally grow empowered employees. They typically breed positive experiences that transcend beyond the borders of a company. These employees self manage the vision of the company by treating their role in the organization as a critical component to the company’s success. While in most cases these employees are not shareholders or owners but rather stakeholders that  act as if they were real owners of the company. When company’s have outstanding corporate culture it really shows on the outside. And the most wonderful thing occurs when employees feel a part of the vision of the company – they are more energized and they also build more cohesive teams.

It’s hard to crack the code of what mix actually makes for a healthy culture. What I do know is that companies with a culture for excellence tend to have a natural selection process for moving out those individuals that don’t fit in the jet stream. In business, a good healthy culture facilitates an easy execution of corporate strategy as companies benefit from the consistency of shared values to the greater good.

Many business leaders of companies with excellent cultures speak of their teams in terms of ‘rowing in the same direction’. It’s an easy visual and quite an agreeable one.  Anyting less is dysfunctional and inefficient. From my time on a high performing rowing team in University I can wholeheartedly agree with this wisdom. Give a team vision, strategy and most importantly a real sense of purpose and then all you need to do is have them set their sights on the finish line. And like all top level athletes, they practice and reflect.  As teammates in corporations we too need to follow this rigorous training to stay healthy and to reach our finish lines.

photo credit: Kristian Vinkenes

#CORPORATE CULTURE tweet

I’m a sucker for catchy book titles.

I picked up a book yesterday called #CORPORATE CULTURE tweet.  Seeing as we’re fascinated with corporate culture here at McNak, and I’m on Twitter every day, this seemed like a book for me.

The tag line is: 140 Bite-Sized Ideas to Help You Create a High Performing, Values-Aligned Workplace that Employees LOVE

What a way to hook me in.  This is a book I want to read, I’m thinking.

The author, S. Chris Edmonds, is a Senior Consultant at Ken Blanchard Companies and has more than 25 years of experience working with leaders on culture change, team performance and effectiveness.

I cracked open the book last night, and was delighted to see that the format was short little snippets of wisdom.  It is a very fast read, and I found myself noting down several of my favourite ‘ahas’ that I can’t wait to share with our team.

What you will find in this book is some solid advice that you can apply to your corporation immediately. Culture does take time to grow and nurture, and #CORPORATE CULTURE tweet will help you lead the way.

photo credit: http://www.happyabout.com/thinkaha/

Customer engagement

I read this recent post, Faking it by Chris Ferdinandi, managing editor at GoMakeThings.com and I find his thoughts on customer engagement so very true.

Sincerity is key when it comes to customer service, and clearly if you love your job, and have a thriving culture, the sincerity will come naturally. The positive byproduct of this is happy, loyal customers who believe in your product or service, and want to be a part of that experience. It’s that simple.

Foster a positive corporate culture which will keep your employees happy, and your customers will be happy too.

~ Jessica Rozitis

Influencing Corporate Culture (via Some thoughts on strategy, leadership, and corporate culture.)

Here are 4 great points from Mike Desjardins of ViRTUS. Make sure you click on ‘Read More’ to view the entire post.

I’ve spoken to a number of executives lately who are concerned about their corporate culture and who want to know the key areas for leveraging change. Here are four areas that influence culture directly and are in your control as an executive team: What behaviours we allow (we teach people what okay and not okay) What we reward (monetarily or through praise, promotion, and recognition) Who we hire, what we look for when we hire, and who we help “ … Read More

via Some thoughts on strategy, leadership, and corporate culture.

Can you change a company’s culture?

Companies go through cycles in their own career as a company. Through these changes there will be times when corporate culture is affected by the growth. And sometimes a shift in culture is needed to stay on track of this new growth or direction. Not everyone will be on board though. Ironing out the rough spots internally can actually be one of the biggest factors in moving the company forward. Jim Fowler, CEO of Jigsaw has some simple messages on the concept of changing a company culture. Having observed companies in some tough spots over the years and the effect rough spots have on corporate culture, I think his advice is merited.

~ Sarah McNeill


Is a Pay cheque still relevant?

Peter Drucker once said ‘if you ever really want to learn how to be a manager, go with volunteers”.   Working with volunteers you quickly realize that they aren’t motivated by the money. Essentially the best way to manage volunteers is to set the path open for them and get out of the way. The most culture driven companies today tend to have some of the greatest success stories for employee engagement. And not surprisingly, the all mighty pay cheque isn’t what it used to be.  Nowadays people are far more motivated by culture driven organizations where they truly feel a part of the success.  Being a part of something greater than just the bottom line tends to win every time. Furthermore, as the economy continues to recover, it is even more clear that salary is really not even on most employee’s top 5 reasons for staying with a company. Employees at all levels that participate in bringing forward ideas and being a part of charting the course of their company’s cultural quirks and styles  set a strong course for team spirit and unity. Why go anywhere else when indeed it truly feels like your second home?

One of my all time favourite companies for nailing corporate culture so well is Zappos. Zappos has an original onboarding style that is almost counter-intuitive.  As a way of ensuring employee buy in, they train new hires for a month and at the end of that first month they offer the new employee $3000 to leave! And if they were ever to leave and change their mind in the future they offer $4000 for their departure . Zappos has an incredible track record for employee retention.  They’ve even gone so far as publishing a yearly corporate culture book comprised of unedited submissions from Zappos staff.  And this book is 500 pages! Zappos is so keen on sharing the magic that they will send you a free copy of their book anywhere in the world!

Zappos stands apart because they actually LIVE their core values. It is a part of what they are and what they do – every day.

What are Zappos’ core values?

  1. Deliver WOW through service
  2. Embrace and drive change
  3. Create fun and a little weirdness
  4. Be adventurous, creative, and open-minded
  5. Pursue growth and learning
  6. Build open and honest relationships with communication
  7. Build a positive team and family spirit
  8. Do more with less
  9. Be passionate and determined
  10. Be humble

Zappos is so inspiring. I only hope that companies who have not yet put as much focus on their culture will feel the urge to give themselves an inside look as to what can truly make them a great place to work. So go out and become your own version of a Zappoian!

~ Sarah McNeill

Corporate Culture Minute

~ Sarah McNeill